General Product Questions

• What is Vision Cloud? Vision Cloud is WORX’s latest AI-powered robotic lawnmower, designed to cut grass without boundary wires. It uses Vision AI and V-SLAM mapping technology to understand, map and navigate your garden automatically, straight out of the box
• Does Vision Cloud need a boundary wire? No. Vision Cloud requires no boundary wire, beacon, antenna or base station. Simply place it on the lawn, follow the app setup, and it will begin mapping and mowing automatically
• Is Vision Cloud suitable for UK gardens? Yes. Vision Cloud is designed for real, complex gardens, including:
• Do I need an outside power socket? Yes. An outdoor power socket is needed to connect to the charging station.
• Do I need a strong WI-FI signal for the mower to reach? The charging station requires stable WI-FI coverage at the base. The charging station will then boost the connection to the mower.

Installation & Setup

• How long does installation take? There is virtually no installation. Vision Cloud is “unbox and mow”. Initial setup and auto-mapping are completed automatically during the first runs
• How does auto-mapping work? Vision Cloud uses AUTO-MAPPING powered by V-SLAM. The mower explores the garden, creates a virtual map, and stores it in the app — no manual programming required
• Can I edit or control the map? Yes. The WORX app allows users to:

1. View the virtual map
2. Manage zones
3. Adjust schedules and cutting settings by area
4. Monitor mowing status remotely.

Technology & AI (Tech-Focused FAQs)

• What is V-SLAM technology? V-SLAM (Visual Simultaneous Localisation and Mapping) allows Vision Cloud to build a live map of the garden while tracking its position in real time, enabling precise navigation and efficient mowing
• What makes Vision Cloud different from other robot mowers? Vision Cloud is the world’s only AI-powered robotic lawnmower using visual deep learning. Unlike GPS-only or random mowers, it understands what it sees and makes intelligent decisions in real time
• What is Vision AI? Vision AI allows the mower to visually recognise objects, terrain and obstacles rather than relying on physical boundaries or simple sensors
• How many objects can Vision Cloud recognise? Vision Cloud can recognise 20+ common garden objects, including:

1. People and animals
2. Garden furniture
3. Toys
4. Trees, hedges and flowers
5. Manhole covers and pipes
6. Patchy or uneven lawn areas
7. This enables smarter and safer obstacle avoidance

• What is the RTK module? The RTK module enhances positioning accuracy and enables:

1. Directional cutting patterns
2. Higher mowing efficiency
3. Night cutting capability
4. All without installing antennas or boundary wires

Safety & Obstacle Avoidance

• Is Vision Cloud safe around pets and children? Yes. Thanks to visual recognition and AI learning, Vision Cloud can identify humans and animals and actively avoid them, rather than simply bumping and changing direction
• What happens if something appears on the lawn? The mower recognises the object, understands what it is, and applies strategic avoidance, reducing collisions and interruptions
• Does it get stuck easily? No. Vision Cloud is trained to escape:

1. Narrow passages
2. Dead ends
3. Complex layouts
4. This significantly reduces the chance of getting stuck compared to traditional robot mowers

Cutting Performance

• How does Vision Cloud cut more efficiently? Using precise positioning and mapping, Vision Cloud:

1. Avoids unnecessary re-mowing
2. Uses logical cutting paths
3. Returns directly to its charging point
4. Resumes exactly where it left off after charging

• Does it cut close to the edges? Yes. Vision Cloud uses vision-based ranging and blade offset design to minimise uncut edges, reducing the need for manual trimming
• Can it manage multiple lawn areas? Yes. Multi-zone management allows users to:

1. Create separate lawn zones
2. Set different schedules
3. Adjust cutting height and frequency by zone (Plus models)

Battery, Charging & Efficiency

• What happens when the battery runs low? Vision Cloud uses precise positioning to return directly to the charging base, recharge, and then resume mowing exactly where it stopped
• Does it waste time finding the charger? No. Unlike random navigation mowers, Vision Cloud knows its location and takes the most efficient route back to charge

Ownership & Everyday Use

• Can Vision Cloud mow in the rain? Like most robotic mowers, it is designed for outdoor use but optimal results are achieved in dry conditions. Users can set schedules via the app to suit weather conditions.
• Is Vision Cloud noisy? Vision Cloud operates quietly compared to traditional petrol mowers, making it suitable for regular use in residential UK neighbourhoods.
• Do I still need to trim my lawn manually? Minimal manual trimming may be required in extreme corners, but Vision Cloud significantly reduces edging work thanks to its cut-to-edge design